Your Family's Comfort
Is Our #1 Priority
Dayton's #1 Leading and Most Trusted HVAC Contractor
Detmer and Sons, Inc. is a leading Heating, Geothermal and Air Conditioning contractor in the Dayton and Springfield, OH area. We have been serving our valued customers for three generations.
Our goal is to give our customers the confidence and peace of mind that Detmer and Sons is the right company for them. We constantly educate and train all Detmer and Sons employees on the skills needed to provide our customers with the most professional, personal, ethical and timely services in the industry.
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Why Choose Detmer and Sons
Our Vision Statement
To be clearly recognized as the leading professionals in residential and commercial HVAC sales and service in the Greater Dayton area.
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Our Mission Statement
To provide comfort and professionalism in every customer experience with excellent HVAC products and unparalleled service.
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Our Company Values
Our company values include integrity, commitment, teamwork, and community involvement. We believe in aligning our words with our actions, building on our accomplishments each and every day, and embracing personal responsibility in the workplace.
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Our Highly Qualified Team
Our team of hvac professionals have hundreds of years of combined experience in the industry and know what it takes to satisfy all customers.
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The Quality You Expect
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Articles From Detmer and Sons
Customer Reviews
Kyle Retzloff
16:07 02 Jun 23
Furnace issues in the middle of the night...called first thing in the morning and they were at my door within an hour and a half. Eric was extremely knowledgable and professional and answered all of my questions. Furnace working like a champ after he was done with it! I will absolutely call Detmer and Sons again in the future.Update: several months later had an AC issue late in the evening. Called to get on the next days schedule and they called back within 15 min to squeeze me in that night. Hunter was exceptional and immediately diagnosed the problem and the solution. Upfront about all the costs (had the needed part in his truck) and very personable to talk to. AC fixed within an hour and a half of me calling. Absolutely fantastic customer service!I’ve now called Detmer and Sons three times since moving back to the area two-ish years ago and they are 3 for 3 providing timely and excellent service. They will definitely have my business anytime I have HVAC issues!
Julia Finley
21:25 01 Jun 23
The man who did the inspection was very friendly, courteous, and always covered his feet when he came in. That was greatly appreciated.
Pam Jones
14:55 22 May 23
We have used this service several times since moving to Centerville 5 years ago. They have always done a great job!Just this past week we had an AC problem.Spoke to Larry Miller who was extremely helpful and he got an amazing technician out by the name of Paul.Paul contacted us and came out quickly. He was awesome..he knew his stuff and got the job done.Paul went the extra mile to figure out our problem, which was out of the norm, and handled it quickly and probably saved our house from catching fire.I would without hesitation recommend this company.
cnmordecai
16:14 19 May 23
I could not be more happy with my service. The crew were friendly and considerate. They even asked if we wanted anything when they left for lunch. They told me when they were going to leave the basement door open while they removed the old unit. This was important because i have a little toddler that loves steps. I really appreciated them looking out for the wellbeing of my daughter. We now have a brand new AC and furnace that work almost too well. I recommend their service to anyone. Very professional staff that are also very personable.
Chase Frankford
20:33 18 May 23
Got multiple quotes for a furnace replacement. Chose Tim and his team for offering a great product at a competitive price. The HVAC technicians did quality work replacing the 25 year old furnace. The furnace intallation looks identical to the replaced one, which gives me confidence it will work for another 25+ years. Additionaly, they updated the old piping to modern standards and did courtesy work to help reduce vent noise. The high efficiency furnace required a flue be installed, and they did great job running it aligned with the home's I beam to reduce clutter, professional work all around.
David Williams
19:45 17 May 23
The installers showed up promptly and were friendly and informative. They were able to install the system in less than two days, despite the lack of easy access. This was just a great experience.
Erin Mullett
15:39 11 May 23
I’ve used Detmer and Sons twice now on two separate properties and couldn’t be more pleased. They are responsive, reliable and you won’t be overcharged.Paul help us replace a faulty surge protector for our A/C unit. He walked me through the entire process and was very helpful. Thank you Paul & Detmer and Sons!!
Kendra Leighty
15:36 02 May 23
Kathy Woodruff
22:05 26 Apr 23
Our technicians were very professional and courteous! Nick Hanaway and Ryan Littman were the best! I would welcome them back into my business for HVAC work anytime! Thank you!
Atkins Family
19:01 20 Apr 23
We had Detmer and Son's install an new A/C unit last year and have been very impressed with the installation. Today, we had Andre come out and complete yearly maintenance on the furnace and A/C Unit. He was extremely professional, on time, friendly and thorough. Please make sure Andre gets recognition for his service today.Thank you,Robert and Ann Atkins
Cindy Brewer
20:13 17 Apr 23
We get the annual coverage that includes winter and summer person coming out and making sure the heater and air conditioner are running. It is a security for those of us that are 65 and older to know we are being taken care of. Job well done! Thank you!
Kendall Rogers
19:56 17 Apr 23
Great service.
Emily Werlein
19:11 17 Apr 23
They were the only company to accurately diagnose the problem and fix it properly and professionally. They saved me the cost of a new unit. Many thanks to Isaac!
Pam Ford
16:49 13 Apr 23
Hunter's service was exceptional. He was detail oriented and extremely thorough. He is personable, professional, and has excellent communication skills. The best service man ever dealt with from this company. If I could rate him 6 stars I would.
Stephen Carmin
02:08 02 Apr 23
New furnace for my townhouse installed next day. Install crew was on time, professional, careful install, no floors or walls were damaged. Happy with the service and price.
Rick Reese
17:54 18 Mar 23
I had never used this company before however my furnace was not keeping a flame to heat my house. The technician called me and I explained the issue I had, he proceeded to walk me through repairing a sensor that had gotten quite a bit of carbon deposits built up, he was more worried about saving me the money and time instead of coming out to make the sale. The total bill would have been $220 for a weekend service call and he saved me from waiting a few hours for a technician to come out to take care of the issue. I will never use any other company, it wasn’t about the money, it was about being a decent human. Thank you all so much!
Jeff Rudolf
19:13 23 Feb 23
Leah Williams
20:11 07 Feb 23
Marlene Dascalos
19:51 07 Feb 23
They are the best.
Patrick Cochran
19:21 07 Feb 23
Brad Sanderson
19:20 07 Feb 23
Detmer is the best Heating and Air company I’ve ever dealt with. They are professional, courteous, and honest. My system is old, but they keep it running great for very reasonable prices. I highly recommend them! They don’t push sales, and understand the meaning of customer service.
Barbara Balogh
19:13 07 Feb 23
Fantastic service. Would not use anyone else
Ellen Collins
17:22 06 Feb 23
Maria Lowry
07:27 31 Jan 23
The gentleman that did our repairs was on time, even early, for the appointment. He diagnosed the problem, did the repair and was finished and gone within 40 minutes. And there was no mess left behind. I would definitely use them again.
Donald & Shelly Belford
18:30 29 Jan 23
Very professional, responsive, and on time. Would highly recommend!
Jeaninne Chaffin
16:09 27 Jan 23
The tech was quick snd knowledgeable
Richard Wilson
15:46 26 Jan 23
Winter inspection service. Good work good job. Friendly guy
Angelo Bovenzi
21:10 25 Jan 23
Great service honest and timely highly recommend
Sandra Tucker
20:40 25 Jan 23
I’ve finally found a company I can trust completely to keep my unit running and technicians are very respectful of property. Thank you Keith for your timely response to callSandra Tucker
Steven Royer
20:33 25 Jan 23
Becky Miller
02:30 25 Jan 23
Kathy Sitzes
22:19 24 Jan 23
Detmer installed this furnace 6 yrs ago for me. The two times I called with an issue they responded promptly & fixed the problem. Their service guys are always professional, courteous & pleasant. Detmer will always be my first call for HVAC.
Christopher Cummings
13:54 23 Jan 23
Detmer did a great job and was able to install my new furnace and AC very quickly.
Robert Zelinski
18:15 21 Jan 23
Furnace tune up cleared up sub par furnace operation and it is working fine now. Service provider was very knowlegable and able to answer all my questions.
Scott Woolf
23:08 20 Jan 23
Very happy with Detmer’s service and products. Arrived at the scheduled time and gave me all the options. Don’t plan on needing it, but would use detmer again.
Curtis McGuire
21:50 20 Jan 23
They installed a complete boiler unit.
Robyn Ungard
21:17 20 Jan 23
The tech was friendly and professional. Been using Detmer and Sons for 40 years for our heating and cooling needs.
oeleven Ed
21:05 20 Jan 23
Barbara McCabe
19:06 20 Jan 23
Detmer has been excellent in maintaining our geothermal unit. We can’t say enough about their professionalism, promptness, and skill that they have repeatedly shown to us. Even on a holiday with short notice they came out and fixed our unit. Thankful to have found them!
Don Waitzman
17:00 18 Jan 23
Terry Peake
13:24 18 Jan 23
Excellent experience
Mary Rice
06:55 18 Jan 23
Great job! Made a cold house warm in freezing winter temperatures...record cold. Replaced the thermostat and it runs great. Thank you.
Judy Holbrook
02:40 18 Jan 23
Determination to give good service is great. Friendly and professional.
Steven Timko
02:25 18 Jan 23
Good workmanship qualities. Professional job done by skilled craftsmen. No complaints. A job well done.
Marvin Lindamood
02:17 18 Jan 23
Friendly and helpful staff.
LINDSAY HELTON
02:15 18 Jan 23
Sandy Kirby
01:56 18 Jan 23
Have been a customer for a few years. Always prompt, courteous and competent. Would definitely recommend Detmer.
Cheryl Mikesell
01:43 18 Jan 23
I have had two experiences with Detmer….a competitor told me I needed a new furnace. I requested a second opinion and Detmer found my furnace in good working order. I now use Detmer for my regular maintenance. Such friendly staff and they walk through everything with me and explain it so I understand! Detmer is my “go-to” from now on!!!
reynolrv
01:09 18 Jan 23
Good thorough diagnostics and correction of defects resulting from configuration change; easy to communicate with and pleasant demeanor.
Amy Williams
00:33 18 Jan 23
Great company! Fair pricing! On time! A very professional technician came out! He was so nice to my mother and I couldn’t appreciate that more!! Thank you!
Hillary Wagner
00:32 18 Jan 23
This is the third home at which I've had Detmer and Sons work on our HVAC. I think that really says it all!
wes rucker
22:52 17 Jan 23
Tech was all about the business.. in and out . Very nice and on time . Could not be more happier with service. Thank you
Katrina Vauls
21:31 17 Jan 23
Jonelle Lyons
21:21 17 Jan 23
Wilma Mcclanahan
21:20 17 Jan 23
As always Steve was very thorough with his inspection. The best
nicole easterling
21:05 17 Jan 23
Phil Levin
20:59 17 Jan 23
Technicians are all excellent. We have used Detmer and Sons exclusively for over 30 years
Dennis Murphy
19:49 17 Jan 23
Excellent HVAC services provider.
Terry Zeller
19:11 17 Jan 23
Nice people
C B
19:51 06 Jan 23
Detmer installed a humidifier on our existing HVAC system. The work done is very professional and operates great. They left no mess at all. Based upon their work, scheduling, on-time arrival and professionalism, I've signed up for their annual maintenance service plan which provides 24 hour emergency service, annual maintenance and some discounts. I'm very happy with Detmer and recommend them without reservation.
Matthew Smith
00:32 05 Jan 23
Great company to work with, very easy and timely. We have used Detmer and Sons for 18 + years . Very fair and honest, not out to just sell you a whole AC unit when you don't need one.
Cathy Weaver
22:51 04 Jan 23
I was impressed with the service that Josh gave us. He helped us so much and was quick to come when we needed him. Josh was friendly and explained the problem clearly. We will for sure call them again when we need help.
Annalee Byers
18:01 03 Jan 23
I am so pleased with the service that Josh provided. He was very professional and knowledgeable. My furnace was misfiring and not reaching the chosen temperature. He, quickly repaired my furnace by emptying the inducer and clearing the condensate drain line. I will most definitely stick with Detmer for any future HVAC issues!
Teresa White
06:53 30 Dec 22
Bi-annual maintenance for HVAC, timely and professional : Summer to check the AC and Winter to check the furnace. ** Thank you to Isaac for adjusting the filter track! **
Steve Marklay
22:32 27 Dec 22
The installation price was quite fair, over a $1000 less for the than my prior HVAC company for the same Lennox furnace and a better warranty, that I decided was no longer trustworthy. The Detmer and Sons Installation Technicians arrived on time (actually a little early) and were quite professional during the installation. I even saw one of the Technicians cleaning dust off an intake vent and they were even aware that I was watching, shows you they care about providing great service. I would highly recommend Detmer and Sons both for their fair pricing and service!
Randy Henry
17:22 23 Dec 22
We've had problems with our geo thermal and Denito and Adam have come to our house several times. They weren't able to fully identify the problem. Instead of just replacing parts they wanted the supervisor to take a look. Kevin came to our house yesterday and fixed the problem without charging us or having to replace any parts. I was fully expecting to have about a 1k bill but we didn't. I just want to say thanks to all three of the Detmer employees. Thanks for being honest. You have gained a life time customer. Merry Christmas.
Dave Freimuth
15:30 14 Dec 22
Andre did a thorough inspection of two furnaces and humidifiers. He was on time and performed his tasks professionally. I will continue to subscribe to the preventative maintenance plan Detmer offers. Extremely happy with the value received and the availability of service in the event of an emergency.
Becky
20:02 09 Dec 22
Always had a pleasant experience with this company. Angel and the office staff were helpful and communicated clearly. Our technician Steve was present two days in a row for different issues. He was very professional, courteous, efficient, and explained everything well. Thanks!
Laura Hamilton
11:40 02 Dec 22
Keith A. was professional, courteous, and knowledgeable. Trustworthy service.
Cuyler Doane
13:24 30 Nov 22
Christopher Turner
17:42 29 Nov 22
Had a heat pump installed and all went well. Had a minor hiccup during a cold snap and this was addressed quickly and efficiently. Julius was a BIG help answering my questions after the installation process and further education was realized from experiencing the shifts in the weather, i.e. when the heat pump works and when the furnace uses oil to heat the home, as there are distinctly different sounds from each cycle. Thank you Detmer and Sons for serving me!!
william burson
01:24 29 Nov 22
SERVICE TECHNICIAN ANDRE GANN WAS PROFESSIONAL /EFFICIENT IN CHECKING THE HEAT PUMP SYSTEM. ANSWERED ALL OUR QUESTIONS/CONCERNS. HAVE HAD SERVICE WITH DETMER FOR MANY YEARS AND WILL CONTINUE. W C. BURSON
Tommy Fyffe
18:31 19 Nov 22
Very professional. Install was quick, efficient, and explained in detail. Would definitely recommend!
rick cochran
15:55 16 Nov 22
They always do a good job. And they arrive within their time schedule.
Ronald Detmer
21:00 14 Nov 22
The installation was done by a great team. They were done before they promised time.
Elizabeth Krug
17:01 14 Nov 22
My family has used Detmer And Sons for years. All of the staff is very friendly. They are always on time. But today I wanted to give a shout out to my service technician, Isaac, who couldn’t have been more friendly, polite, and kind. He was a bright spot to my morning, and took care of my furnace, of course. And I just wanted to say thank you.!
janice Fissel
21:17 11 Nov 22
From the salesman to the technicians to the real person answering the phone, it was a pleasure talking to all of you. We have always trusted your company to give us the best service. And you’ve done it again!!
Matthew Kohl
20:59 11 Nov 22
Memrie Day
20:39 11 Nov 22
Have used this company for years. Always reliable and know their business
Howard Jordan
20:22 11 Nov 22
Martha Gannon
19:49 11 Nov 22
Great service . My technician was Pete and he was very professional and answered all my questions and concerns. Would definitely recommend Detmer and Sons.
Kelly Horrell
18:45 11 Nov 22
This a great company! We used them from start to finish. Nate the sale represent, was very helpful on our needs of what kinds of units! The men that put them in where great ! Couldn't tell that they had been here installing the units! They where on time and efficient!
Beverly Wells
22:30 09 Nov 22
Joseph Wingfield
21:09 09 Nov 22
Mindy
19:44 09 Nov 22
Elizabeth Nash
17:16 09 Nov 22
Leah Lind
15:59 09 Nov 22
Had a great experience with Detmer installing a new furnace!! These guys were great, very professional and we got a good deal on our furnace. Highly recommend!!!!
Lorraine wood
15:34 08 Nov 22
Matt Johnson97uh. in r h5j
21:05 07 Nov 22
Very professional with the 2 install guys. Very informative and knowledgeable. Jason did a great job informing us on the different choices we had. Would definitely recommend!
Darren Elking
21:33 03 Nov 22
Quickly got us scheduled to look at our furnace which wouldn’t run. Came out and diagnosed the problem with a clear explanation. They got the part ordered and scheduled the replacement. Professional all the way around.
M G
00:54 31 Oct 22
Had a new furnace and air conditioning installed within a week of getting an estimate. The two techs were extremely professional and knocked out the entire job in one day. They made sure everything was in good working order and constantly communicated with me about the process. I'm not easily impressed, but A.J. and Lane are an asset to your company. I hope I remembered their names right!
michael midgley
13:32 24 Oct 22
Amber Byrd
15:08 21 Oct 22
Excellent service and value! They came out the next day to provide an estimate for a new air handler and had it installed two days later! When our old thermostat went out they had someone there within 20 minutes in the late hours of the evening to ensure we had running heat overnight. We are first time customers and will use them for years to come!
Amy Barr
02:28 09 Oct 22
April Boop
22:05 07 Oct 22
Neal Yoke
20:48 07 Oct 22
Tech arrived on time and performed the service in a professional manner. He was courteous, keep things clean and neat.
Michael Conn
13:31 09 Feb 22
Andre our service technician was fantastic. He fixed the problem, explained what caused it and offered best practices ongoing. He explained the maintenance agreement and associated benefits for which we happily signed up. It’s people like Andre that makes companies great. Thanks for sending this 5 star representative, I’d recommend Detmer to anyone and hope they get Andre. Thanks!
Antoinette Yuhas
15:04 21 Jan 22
Love Detmer & Sons! They are very honest and provide top quality service and inspections of our furnace and AC. If they identify an issue, the give easy to understand explanations and show pictures they have taken. They take in consideration how much repairs cost and prioritize what is most important. Very professional and courteous staff. Everyone is friendly and kind. Best service for many years!??
Lynda Duvall
17:12 20 Jan 22
They all did an awesome job. Very kind, professional, explained everything and showed us what all they did and what still needed done. Very neat and clean. Really appreciated them a lot. We will use you again if need be. Thank all of you very much.
Steve Gordon
13:29 20 Jan 22
Service tech was prompt, courteous, neat in appearance. Performed 6 mo. Maintenance on furnace and a/c.For having purchased furnace and a/c from Detmer, we felt the yearly maintenance fee was rather high for loyal customers. It does, however, include no fees for service calls. We are retired on a fixed income dealing with increased costs from everyone.
Behn Fannin
17:45 15 Jan 22
A great family-owned company, that my family has been using for at least a couple generations. Recently had a furnace installed, and the guys doing the work were very friendly, professional, and explained everything thoroughly. They hit a few road bumps due to the age of my home, but they sorted them out with ease. Also, the furnace I purchased is exactly as the salesman described in terms of function, noise levels, etc. Additionally, I always get the impression that everyone from the workers to the office staff all really do care about what they are doing, as well as taking care of their customers. I will certainly continue to use Detmer for all of my HVAC needs.
Krystal Williams
13:29 07 Jan 22
My heat wasn't working. I called and they had someone at my house in a couple hours. The repair man was professional, knowledgeable, and kind. He kept us updated during the repair process. We have used this company before and we will use them again if needed. We will definitely recommend this business! Thank you for fixing our heat on the one of the coldest days we've had this winter season!!!
Mary Rice
17:35 31 Dec 21
Great job! Made a cold house warm in freezing winter temperatures. It was at night and everything was closed. Rapid response house call. Thanks so much.
Sally Cumberland
06:31 31 Dec 21
They have a great maintenance agreement I buy every year. This time Detmer called me because they happened to have an opening which is great because I always forget to call on time. I have a “vintage” heating/cooling unit that surprises them every time that it’s still running. The technician this time didn’t have a lot to say, BUT as he left, he mentioned the pan under my water heater was wet. This mention saved me probably thousands of dollars. There was a leak. So while this is not reflective of the work he came to do, it is reflective of the caliber of person he was. I will remain loyal to Detmer and one of these days hopefully not soon, I’ll upgrade my vintage unit with them.
Anne Roberts
15:14 29 Dec 21
The service experience is excellent beginning with a friendly & efficient scheduler, a call with ETA from the technician the day of your appointment, an on-time arrival, friendly & competent service and cleanup without any attempts to oversell. We have utilized the services of local competing heating & cooling companies in the past, but Detmer is our choice from now on. Highly recommend!
Alfonzarel
15:16 28 Dec 21
Detmer and sons is THE BEST. This is only the second review I’ve ever left on Google because i don’t usually bother. But their service is second to NONE. They are flexible and professional. Even the people who answer the phone are wonderful. The CAA PLUS service package is a great package at a fair price. I wouldn’t dream of hiring another company for my HVAC services - as long as Detmer is in business, they have my business.
Glenn Madden
15:25 27 Dec 21
Detmer service tech used safe service protocols and did annual maintenance activities on our 17 year old furnace. He was friendly and efficient.
Deanna Walton
15:14 27 Dec 21
Very professional young man, took time to explain what was needed. Was here promptly. I have no complaints with Detmer Heating,I have utilized their service for over 30 years.
Amber Doleys
03:37 25 Dec 21
Detmer is the best I’ve found for hvac needs. They’re on time, professional, and persevere to get the job done well. They’re also very honest. Thankful for their work!
Michael Bostick
14:46 30 Nov 21
Detmer installed an add on himifier to my current system. My furnace is electric as I do not have propane or natural gas. In the winter time it gets very dry in our home and we previously have used a portable / refill required humidifier now no more lugging around containers of water! After 2 days of operation it was absolutely noticeable how much more comfortable the entire house felt! Wish I wouldn’t have waited so long to add this! Thanks Detmer and the technicians job well done!!
Charlene Benge
18:54 29 Sep 21
Very responsive to initial message. Tech was on time, wrote a mask. Service was completed quickly and professionally. Will definitely use Detmer again.
Kristina Napier
16:42 24 Sep 21
Heater sparked and quit. Called and was greeted very politely by customer service. Eric the technician arrived within 2 hrs, called before arrival. Was very polite and professional, diagnosed problem quickly. Control board needed replacement. Had to order one. Was in next day. Arrived following day and installed in under 40 mins. Heat back on. Definitely recommend company very professional .
Michael Scholl
16:26 31 Aug 21
Called in the late afternoon , they arrived within 2 hrs. Called before he came. Diagnosed problem quickly, had the part on his truck and made the repair and A/C was backup and running! Very friendly and fair price for a after hrs call. We were very pleased!
Jessica Cartwright
15:46 29 Aug 21
We have used Detmer in the past for our AC needs. This summer they installed a ductless mini split on our main floor and we couldn’t be happier. Scheduling an estimate was a breeze and every staff member was so friendly. The two technicians who installed our unit were fantastic. They were on time, polite and cleanly. They installed our unit in less than a full day. Detmer & Sons will always be who we use for our HVAC needs.
Deann Ward
20:23 27 Jul 21
Detmer called to let me know Keith would be arriving. Keith was friendly, professional, efficient and helpful. Keith explained his findings, made the report available via email which worked well for me. I am well pleased with the service provided to me by Detmer & Sons.
Heidi Gasper
13:01 29 Jun 21
Andre arrived promptly and completed his inspection efficiently. Unfortunately the power went out as he was completing his work. Power outage was within the whole neighborhood and not a result of anything Andre was doing. He was able to finish and check all systems. He was professional and friendly. Very nice to deal with. I recommend the company highly.
Betsy Stuart
22:35 19 Jun 21
I highly recommend Detmer & Sons. I was visiting from out of town at my dad’s house and his AC was not working. They were very responsive and able to get a wonderful/knowledgeable/expert out to his house. They were very professional and discussed all of the options to me. I feel very fortunate to have find them!!
Diane Love
20:51 12 Jun 21
He did a great job fixing the air! He’s very knowledgeable about any question I asked. He also gave me some good advice! Thanks!
Barbara Omeara
15:28 14 May 21
Detmer and Sons have always sent very knowledgeable, courteous employees to our home. We can count on them whenever we’ve had issues and it’s always taken care of! We’ve been with them for over 20 years and we would not use anyone else!! Top notch company!!
Donna Channell
13:01 29 Mar 21
Scheduling our appointment was easy. The representative was on time, efficient, courteous and finished quickly. He wore a mask without being asked when in our home which was so thoughtful. We will definitely be relying on Detmer for our a/c maintenance in the future.
Melly S.
14:50 22 Mar 21
From the operator who took my call to the folks who returned my calls they were not only professional but also very friendly. A few other places we had called were very short and seemed bothered. The tech who came wasn’t sure what caused the issue but nonetheless it was working by the time they came. I will add that from the time I called to when they arrived was maybe 2 hours which was awesome. We were set up with a plan to service the AC and then 6 months later the heater for a VERY reasonable price. I was shocked because other companies want $400 plus. The communication from person to person within their company is very fluid and I didn’t have to repeat myself 500 times. That’s refreshing to see when that many people are involved in the process. They truly take out the frustrating pieces of calling places.
Meredith Weber
17:03 11 Mar 21
Detmer was able to remove my old air conditioner and relocate a new unit to a different location at my house. Their estimate was competitive to other quotes. Financing, scheduling and installation were all smooth and efficient.
Doug Hoagland
21:04 25 Feb 21
The techs were right on time. They had the old system removed and the new one installed in just a little under two hours. The guys showed my girlfriend how to operate the new thermostat. Detmer charged about half what another company had quoted and that was for an off brand furnace. I would definitely suggest using Detmer and have already told several people to give them a call.
Tony S
13:54 24 Feb 21
Andre was very professional & courteous. He did what he needed to do as quietly as possibly & shared one thing with me that fix an issue I was concerned about. Angel, the office admin, is also alway polite & professional. She worked with us on the schedule when we had a family issue. I highly recommend Detmer & Sons for any heating and AC needs & repairs.
Scott Whetstone
13:54 22 Feb 21
I called and got an appointment right away. The technician came at the beginning of the appointment window. He wore booties in my house and was very professional. He took less than an hour and had the part in his van. My furnace was back up quickly and in a couple hours my house was warm. What more could you want?
Marlyce Erickson
16:19 10 Feb 21
Andre Gann was knowledgeable and quickly found the problem as to why we didn’t have heat. He called to locate the part; drove into Dayton to pick up the part. After the new part was installed we had heat. Andre was personable and professional. He represents Detmer well. Thank you.
pete tate
14:20 05 Feb 21
Detmer was very efficient in dispatching the tech to my home. I requested 30 min notice to travel home from work, which they happily did.The tech, Andre, quickly diagnosed and resolved the problem. He provided me with useful information on filter selection and furnace function to check over the weeks after his visit.There was no upselling that other companies often try to do, just fixing the problem.The whole process was incredibly smooth. I felt good settling up the bill at the end.
RJ Neff
15:10 04 Feb 21
From the initial phone call to report heating issues to installing new furnace our experience with Detmer was great .All the staff were knowledgeable, professional and never appeared to be rushed .Nate in quoting and establishing the financing couldn’t have been more helpful .Our installers Kevin and Derrick explained everything going on to get the new unit installed . Highly recommend this Company to do a great job in a tuff time .
William O'Hair
16:16 03 Feb 21
Detmer and sons were here when they said they would be, did the work efficiently and professionally, cleaned up after themselves and got gone. We’re very happy with the whole process, from Jasons visit for the estimate to the efficient installation to enjoying the nice, quiet system. We’re looking forward to enjoying the new ac unit.
Greg Scott
21:27 01 Feb 21
Many years of good service and quality products. Encountered problems a few years ago. Dealt with the head of the company and matters were resolved. Most recently, we were very pleased with the quality of the service, the time spent and the attention to detail given by the technician, Andre who took care of the semiannual system tune-up.
Gail Carroll
22:54 28 Jan 21
We have used Detmer and Sons for a number of years. They have routine inspection and maintenance on old old Hvac systems which lasted for 27 without major problems. Knowing it’s age we decided to be proactive and replace it with a new furnace and air conditioning. The install was done in one day with no inconvenience on our part.We certainly will continue our relationship with Detmer.
Steven Timko
20:45 30 Dec 20
Good workmanship qualities. Professional job done by skilled craftsmen. No complaints. A job well done.
David Brown
20:06 11 Dec 20
Tech came early morning after late call by me the night before w no heat.He fixed the issue even though it took longer than expected to troubleshoot and the price of service call was very fair.Highly recommend and I never at any time was worried about being taken for a ride on furnace work.I will use them wherever I live in the Dayton area
Sean Oberschlake
03:06 05 Nov 20
We had a new HVAC system installed. The technicians were very professional and showed up on time for the evaluation and installation. They ensured the system was working with our Control 4 system as well. Highly recommended!
Leah Tarlton
21:17 31 Oct 20
My furnace stopped working randomly. I called Detmer and they were able to get someone out same day who was flexible around my schedule. Very honest! I have an old unit but he did not try to pressure me into getting a whole new furnace, but was honest with me about its condition and potential lifespan. Absolutely will call them again for any issues!
** KC3445
17:38 14 Oct 20
Called ahead the day of scheduled appointment to confirm time of service. technician was professional and thorough. We've used Detmer for regular heating and cooling maintenance for over 25 years. They have always provided high quality, professional service.
A Casey
15:15 11 Oct 20
They did a tune-up on my furnace before the winter weather starts and were on time and quick.
Jennifer O
13:50 06 Oct 20
Detmer and Sons technician was prompt, polite, safe, and took the time to provide education on how to properly maintain and monitor our heating system. As a new house owner, i feel more comfortable now in my home because i know that the equipment is in good working order and i have someone in my corner if it breaks! Thanks Detmer and sons!
Carole Riehl
00:21 18 Sep 20
We are the current owners of a home built in the 1950’s which had always been serviced by Clark’s. When Detmer & Sons bought out Clark’s I was very apprehensive but continued our furnace/air conditioning maintenance service with Detmer and have never been disappointed. When we had furnace issues in December 2018 they were there as often and as late as necessary to fix the problems. They are the best and I would recommend them to anyone. Thank you Detmer and Sons.
Diana Steck
17:06 16 Sep 20
I called in the morning and had my new thermostat installed shortly after lunch. The technician took the time to show me the details of how the thermostat works and how to down load and set-up the app for it on my Iphone.
Roxy Huck
03:14 12 Sep 20
Detmer always provides fast quality repairs.
Charmaine Hall
13:43 04 Sep 20
I have used Detmer & Sons for years at my home. I have referred them to others because of the value and the customer service. Everyone that has done work at my home have always been respectful, friendly, professional, and polite.My most recent contact required my AC unit to be replaced. Glenn and Kevin were great.
Paula Maue
23:47 31 Aug 20
Service appointment was scheduled around my work schedule which I appreciated. Repairman explained the issue and handled repair efficiently
rick cochran
15:57 28 Aug 20
They always do a good job. And they arrive within their time schedule.
Lorenza Montes
19:46 14 Aug 20
The price was better than any other company I contacted. Very professional taking out the old one and replacing with the new one, very friendly people.
brittany mears
15:17 06 Jul 20
Steve R was our tech. He was thorough, informative, professional, and friendly. We have a refrigerant leak and he really went the extra mile to make sure everything was taken care of. He even washed and cleaned off my unit for me. He was honest about future maintenance and associated costs and reasonably priced given the issue at hand. I’m very pleased with the service we received today! Great job Steve R!
Deborah Fike
20:32 23 Jun 20
We have been customers of Detmer and Sons for several years and have been happy with their service. Their technicians are friendly, professional, and knowledgeable. They recently replaced my furnace and AC and everything went smoothly. The installation took less time than expected. The technicians showed me how the new thermostat worked before leaving and left everything as clean as when they arrived. I would definitely recommend Detmer and Sons.
Tamika Alexander
13:26 23 Jun 20
Great customer service. On time and will definitely use Detmer Service again.
T
21:46 15 Jun 20
I was very impressed by the quality of service. I had several companies come out and decided to go with Detmer. The technician was very knowledgeable and the sales rep was amazing. I highly recommend this company if you need heating and air service in the Dayton area.
Michael Baumgartner
13:42 22 May 20
Jason and his crew were awesome. Communicated well, timely and under budget! Would use them again and again.
Frances Goecke
18:12 15 May 20
Detmer is a very reliable company. They were very professional and very considerate in doing their job and covering their shoshwhenever they came in the house. This includes the sales mgr. and all the workers. A good company.
Les Pitstick
20:21 13 May 20
This is a rental unit I own. The husband is sick in bed and the wife is a nurse who takes care of a few covd19 patients. She toled the installers that and they were very careful to be masked when they were inside the house and very considerate of the situation.We couldn't be happier with Detmer, excellent service.
Ann NABER
16:09 07 May 20
Thank you for providing the excellent service today. Appreciated the Tech wearing a mask and as always they are courteous, professional, and friendly.
John Kleek
17:39 04 Mar 20
Just had a Lennox heat pump and air handler installed at my mom's house where I grew up in Beavercreek. Nate the salesman was great and explained all the questions I had with details that are important in making a good decision. The installers Derrick, Dwayne, and Tim were great as well. Hard working and nice. Also answered questions I had with the install that were very good and made the job run smoothly. Would definitely recommend Detmer for your HVAC needs!
Kimberley Potter
22:06 23 Jan 20
We had the tech out to our house for the yearly winter maintenance on our furnace, something we do every year. Well for the last 21 years we've dodged the bullet, but this year we took the hit...the furnace was leaking dangerous amounts of carbon monoxide (or dioxide, I can't keep that straight) and had to be replaced. The tech red tagged our unit and shut it down, not a good thing when temps are in the 30's. Well he contacted the salesman, who worked us into his schedule that same day. The salesman explained our options, and all of the technical speak and he gave us 4 options to choose from. We made our choice, arranged for financing and scheduled the install for the very next day! The next day 2 installers showed up around 9:00am and started right to work. My husband lost the coin toss and was the one who stayed home from work so the install could happen; he said that the installers were friendly and answered any question he had, but that they kept right on working while they did it. Things went like clockwork and by the time I got home from work at 4:00pm they were finished and gone and my new furnace was quietly heating my home. I would recommend Detmer & Sons Inc. any day of the week; their techs know what they're doing, their salesmen are informative but not pushy, and their products are top of the line.
Linda Christmas
13:05 13 Nov 19
Detmer called me to let me know the technician was headed our way. The technician was very professional and knowledgeable. I would recommend this company.
Charla Scovil
15:52 09 Nov 19
Eric was very knowledgeable, professional, and friendly. He tackled a challenging issue and stayed with it until he found the solution. Thank you very much!
Andrew Bellamy
12:03 29 Oct 19
Its always a pleasure when you guys come to my house. I referred your company to a friend of mine, and he's excited for your techs to come out to his house. I will always use and refer your company because you are fair, honest, nice, and informative. Great company!
Bernard Dalichau
23:22 21 Oct 19
Totally dig this place. They came by, checked the AC (Yes I know, its close to winter) but took the time to help me understand the warranty, the process and showed me some things i could do to check myself to be more in control as time goes on. Overall - excellent experience!
PJ Hutchison
15:02 18 Oct 19
Great job. Explained in good detail everything he did. Changed filter. Was very knowledgeable and friendly. We were very happy with the job he did.
Michael Taisey
18:19 02 Oct 19
I came home from work to no AC. Gave them a quick call and they fit me in just a few hours later. Brian came and saved the day. He was friendly and professional and in just a matter of minutes he had a bad capacitor replaced, coolant test completed and the AC back up and cooling. I would most definitely recommend Detmer&Sons to anyone.
Cindy Thompson
13:53 29 Sep 19
Customer service is great. Technician was great. Price was great on my annual furnace check up.
Anthony Kohler
22:53 26 Sep 19
I have had 3 homes and always been with this company going back to 1990( or Clark's in New Carlisle now part of Detmer). Chris had been our man for service for years and he passed away. While I do miss him, Brendan B came and was quite professional and thorough today with the service call on the furnace.More importantly, a capacitor was bad and had to be replaced on the AC unit. Brendan was conscientious and efficient and explained what he needed to do, and offered me a fair discount.Now Brendan is our guy!
Joyce Keegan
17:14 17 Sep 19
I needed a second opinion on a broken AC. Detmer was able to send Eric the same day and he was able to identify and fix the problem! The first company wanted me to cut away sections of wall which was going to be costly. I was so please wth Eric’s work. Quick and professional! I will use Detmer in the future!
Jerry Amato
01:38 14 Sep 19
Have been using Detmer & Sons for years, for both my primary residence and a rental we have. They know their business, they Are fair, they are prompt and they are ($$) reasonable.
Mary Griffin
04:33 22 Aug 19
After having another company service our air conditioner multiple times in the past several weeks without a good outcome, we called Detmer & Sons. First, we were able to reach a representative with our first call. He set up an appointment for service that same day. Second, the serviceman Brian actually came the same day & time he was scheduled to come! Third, he checked the air conditioner and was able to diagnose the problem and then relay the problem succinctly with several solutions. Brian was knowledgeable and professional. He stated he would order the necessary item and return when the item was received. We were so grateful for someone who was knowledgeable and able to explain what was going on with on air conditioner! Awaiting his return.
Thomas Burley
15:35 07 Aug 19
Brian was very professional in his work, did a complete check of system, changed filter for us. Great job, will call when needed again.
Paulette Marks
22:41 19 Jul 19
I was very impressed with the professionalism and knowledge of the technician. I would highly recommend Detmer & Sons, Inc. to any and everyone.
Matt Thomas
01:07 17 Jul 19
I highly recommend Detmer and Sons for install and service. My A/C went down and I called for service. Keith came in the next day to trouble shot my A/C and found the issue. Keith was friendly and professional. My A/C runs great now. I know if I have issues in the future that I will call Detmer and Sons.
Mary Alfred
16:54 26 Jun 19
The salesman was very attentive to our needs. Great communication and great price. The two men who came to install our new HVAC were excellent. They went right to work, removed the old HVAC system, installed the new one. They answered all of our questions, walked us through everything. Very professional! I'd recommend them to everyone. Great job!!!!
Bill Perry
16:02 23 Jun 19
Emergency call for a/c when it started blowing hot air instead of cool! Keith was prompt, professional, and did a great job troubleshooting and fixing the problem. Well done!
Rick Hoback
18:44 17 Jun 19
Great Service! Great Product! Detmer and Sons replaced our furnace and AC unit and we are very happy with everything they did! Great job!
Linda Turri
14:01 07 Jun 19
Technician called before coming, was prompt, courteous, found the problem, showed us what he found and discussed what our options were to repair or replace the system. Very pleased with service call. Highly recommend this HVAC company.
McKim Barnes
02:31 06 Jun 19
Eric did a fine, professional job. We are older folks and needed extra help with learning to operate the thermostat, which is kind of complicated. Eric was very patient with us.
Raymond Moore
22:55 14 May 19
Excellent company to do business with. Techs are very knowledgeable and courteous. And prices are reasonable.
Wendy Evelsizor
21:05 14 May 19
Technician came the same day I called which I do appreciate. He was thorough and worked quickly. He is personable.
Bryan Holmes
21:27 07 May 19
I have used Detmer for years and have always been very pleased with their technicians and the products they sell and the price they charge.Quality company!
Paul Beardsley
15:02 17 Apr 19
Came out to house and found the problem without hase , retruned in2 days with part and reparied my furnance, could not ask for better service. Super.
Terry Phillips
18:51 09 Apr 19
The technician did a thurough check out of the system inside and outside of house. He then said we should be good for another cooling season and to call in the fall for a system check.
Joe Blust
15:49 01 Apr 19
Called Detmer and Sons to come out and to do an annual service on my furnace and A/C units. They scheduled the service within a couple days around my schedule. I received a reminder call the day before along with a call the day of the service to advise the tech should be there shortly. They were all very professional and pleasant to talk to on the phone. I showed the tech were everything was and he was on his way. It took maybe an hour and I am good to go for another year. Thanks Detmer & Sons!
Michael Ludwick
15:07 22 Mar 19
I have had Detmer since my old company changed hands to them about 6 years ago. The service is great, the techs are friendly and very competent and the office staff a pleasure to work with.
Scott Huck
02:45 20 Feb 18
Detmer helped us with our air quality problem & treated us very fairly! Very satisfied!!
Jim Morgan
17:51 26 Jan 18
This was the dead of winter. I'd been loyal to "my guy" for years but he has had health issues and referred me to Detmer. Our furnace is 28 years old and my biggest fear was that somebody would come in and say the entire unit needs to be replaced. The blower would run all the time and would not cycle off. Detmer replaced the defective component and problem solved. Detmer charged $194 which included a service call fee of $89 which I shall heretofore refer to as an "appearance fee". Now the blower worked perfectly but there was a very loud grinding sound that would appear intermittently. Called Detmer again and paid another appearance fee. Luckily the "grinding sound" appeared while the technician was at our house. He determined that the furnace and air conditioner were running at the same time due to a defective thermostat. He disconnected the wires in the defective thermostat that went to the air conditioner which resolved the problem. He wanted to replace the thermostat but we wanted to think about it. Next day we decided to have them replace the thermostat since the grinding sound never returned. Total for the new thermostat was $299 including the appearance fee. Was not charged another appearance fee for the third return. Bottom line: Paid total of $483 for a 28 year old furnace. I hope that was a wise decision. Only time will tell. Anyway I'm pleased with the service and diagnosis Detmer provided and will give them 5 stars. Thank You VEry Much, Detmer. Regards, Jim Morgan.
Doug Barney
18:43 11 Jan 18
I had a furnace and air conditioning units installed yesterday. Glenn & Mike C. did excellent job on the install as well as explaining all details of the units to me. Professional all the way. Thanks for a job well done.
Sean Griffin
20:02 09 Oct 17
While out of town on business our air conditioner stopped working suddenly on a sunny 90 degree day with my wife and newborn home. Detmer and Sons responded to my call for assistance by showing up to fix the issue within one hour! The technician was very friendly and professional, fixing the issue very quickly. I would recommend Detmer & Sons for any HVAC needs!
Detmer & Sons is backed by Google's Guarantee. Any job you book with us is guaranteed, or your money back.
At Detmer and Sons, our goal is to give our customers the confidence and peace of mind that Detmer and Sons is the right company for them. We constantly educate and train all Detmer and Sons employees on the skills needed to provide our customers with the most professional, personal, ethical and timely services in the industry.
Dayton: 937-879-2373
Springfield: 937-325-7396
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