A well-functioning HVAC system plays a large role to your home comfort, safety and how much you pay for heating and cooling. This makes it critically-important that you hire a reputable and reliable HVAC professional for any maintenance, repairs or new equipment installations. Here’s how to find a trustworthy HVAC company.
Check Licensing and Insurance
Before you hire an HVAC company, check that they hold a valid license with the Ohio Construction Industry Licensing Board (OCILB). To qualify for licensing, HVAC professionals in Dayton must pass a comprehensive test, meet the experience requirements and provide proof of $500,000 in liability insurance coverage. Reputable contractors will also carry workers’ compensation insurance so their employees and customers are fully protected.
Look for NATE Certification
An HVAC contractor who’s focused on providing quality workmanship and customer service insist that their technicians have North American Technician Excellence (NATE) certification. In order to be certified, contractors and technicians must pass stringent testing on their industry-specific knowledge and practical skills. To maintain certification, individuals must keep up with continuing education and retest every two years.
Investigate Local Reputation
When you’re choosing an HVAC contractor, check their rating with the local Better Business Bureau (BBB) and whether they have positive reviews and service awards with online services like Angie’s List.
Expect Industry Expertise
Experienced and knowledgeable HVAC contractors belong to associations like the Air Conditioning Contractors of America (ACCA) and stay up-to-date on the latest industry best practices. Reputable contractors don’t give estimates over the phone either. Instead, they visit your home before providing a written bid for needed repairs or equipment replacements. They also know how to properly size new equipment by performing a detailed load calculation for your home.
Here at Ace Hardware Home Services, our NATE-certified technicians have provided top-quality HVAC repairs, installations and preventive maintenance services in the Dayton area since 1978. We’re fully licensed and insured, BBB accredited, and we’ve been recognized by Angie’s List with a Super Service award.
To learn more about our commitment to quality or to schedule service in your Dayton-area home, contact us today at Ace Hardware Home Services.
Our goal is to help educate our customers in Dayton, Ohio about energy and home comfort issues (specific to HVAC systems).
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